SBC Yahoo! Small Business




web hosting reviews


SBC Yahoo! Small Business Review Reply

SBC Yahoo! Small Business Reviews : Reply to review

Please note that the form bellow is only for SBC Yahoo! Small Business owner or representatives.  Replies submitted from others will not be published on our site. 

If you are a customer of SBC Yahoo! Small Business you can submit your review here.

If you just wish to comment on this review, please use the comments form here

You are replying to the following user review:

User email:
User web site: Submitted but not made public
Used the services of SBC Yahoo! Small Business for: less than a month
Date when last hosted by SBC Yahoo! Small Business (as of Jun 22, 2008): N/A
SBC Yahoo! Small Business Web hosting Plan used: Yahoo Small Business
I signed up for Yahoo Small Business a week ago and it has been torture ever since. Each time i tried to use the website setup software it locked up. Started calling Tech Support (866-800-8092) and tried about 40 times. The recording immediately says wait time is more than 30 minutes, even at 2am. I waited up to 55 min one time until i gave up. Finally got through and was told it was probably my computer, even though the problem occurred on other PCs also. Another time I was told Yahoo often had problems with new web host accounts, and i should just wait. Continued to call and experienced enormous wait times. Sent several polite then several nasty emails, no response even 5 days later. I've used yahoo phone, email and search engine for years and they're very good. I am truly shocked that Yahoo is damaging its reputation by continuing this dismal service. Even the rep who took my cancellation order told me they were experiencing "high call volume this week", that they were hiring new people to solve the problem, and apologized. I'm touched! I would expect this type of web host service from a half-baked garage operation run by high-schoolers. If you have time and money to waste and don't mind jeopardizing your customers and your company reputation, give it a try. Otherwise, steer clear!

Your reply to this review

(required)

(required, must be @yourhost)

You agree to read and accept our Terms of Use by submitting your reply.




About - Terms of Use - Privacy Policy -
Web Hosting Reviews