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1 and 1 Internet

The world's largest web host by known servers

Web Hosting Provider Web Site:

http://www.1and1.com/

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Choosing a reliable web host is important. 1&1 is both the world’s biggest web host, and the fastest growing. Our global community is 7.07 million customer contracts strong. We are financially stable, profitable, and will be securing your website for many years to come.

1 and 1 Internet company information:

Country: United States, 701 Lee Road Suite 300 Chesterbrook, PA 19087
Established: 1988
Sales phone: 877-GO-1AND1
Sales e-mail:
Support phone: 877-GO-1AND1
Support e-mail:

1 and 1 Internet hosting servers location(s):

United States, Germany, United Kingdom

1 and 1 Internet web hosting plans listed at Best Host Ratings:



Average Rating of 1 and 1 Internet


Overall rating

3.89/10

Customer support

3.66/10

Technical quality/Reliability

4.09/10

Cost/Value

5.36/10


Based on 213 user reviews and votes

1 and 1 Internet average Uptime 99.767%

View Details Based on 1103 days of uptime monitoring of 2 web sites hosted with 1 and 1 Internet
Click here for complete reliability report

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1 and 1 Internet reviews by users

Dec 28, 2008 1&1 is GREAT (for most, but not all) ( 10 / 10 ) review by Casandra Wilson (web designer)
You'ld be silly to think that any web bosting company would be perfect for every...
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Dec 16, 2008 Customer Service HORRIBLE ( 3 / 10 ) review by Tom King
Our gaming clan hosts forums with 1and1 and we've had relatively few issues over...
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Nov 23, 2008 Never growing ( 3 / 10 ) review by Tany
Hi I am using their service but looking to move to move to another host. that i...
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Nov 13, 2008 1and1 is falling down ( 2 / 10 ) review by Andy
I'm used to be a loyal customer to 1and1 internet. But since their server crash...
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Nov 09, 2008 so-so web host ( 7 / 10 ) review by Frank Edwards
A lot of people have had problems with them, but I'm doing just fine. I joined...
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Oct 20, 2008 Like they say, you get what you pay for... ( 1 / 10 ) review by missy
I was sucked in by the low pricing. I soon realized that's all that 1and1 offers...
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Oct 17, 2008 1and1 terrible service ( 2 / 10 ) review by Anonymous
you call and email your questions are not answered, support people talk to you ,...
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Sep 26, 2008 TERRIBLE WEB HOSTING COMPANY ( 1 / 10 ) review by David
1and1.com web hosting company is one of the worst web hosting company's I've eve...
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Sep 23, 2008 Absolutely Horrible ( 1 / 10 ) review by Tanaka
I have their business package and their hosting is absolutely HORRIBLE. It goes...
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Jul 30, 2008 Avoid that service it is horrible ( 1 / 10 ) review by Carlos
This is the worst hosting service. I had an account with them and it is the wors...
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May 24, 2008 1&1 = NONE & NONE ( 1 / 10 ) review by Ed
Unfortunately they got too big and lost the essence of their business. My sites...
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May 21, 2008 Filed complaint with BBB ( 1 / 10 ) review by Steven T.
I have been a customer for 2 plus years with 1and1 hosting 5 of my sites. In tha...
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May 20, 2008 Customer/Tech support is a joke ( 4 / 10 ) review by Ed
We have been using it for 3 years and one day site is not accessible. We call su...
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Apr 19, 2008 Misleading Advertising ( 1 / 10 ) review by Danny
1&1 is a terrible, terrible web host. I chose them becuase I saw many ads for th...
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Mar 24, 2008 Worst Host by Far ( 1 / 10 ) review by Terry Trippany
These guys couldn't manage a server to save their lives. Their technical support...
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Mar 20, 2008 Terrible ( 2 / 10 ) review by Anonymous
slow, bad support...
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Mar 17, 2008 1and1.com Customer service the worst i have seen in my life ( 1 / 10 ) review by Rafi Michael
this co mpany is the sirst online i have use with my many sites many company an...
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Mar 15, 2008 1and1 Outage - domain not reachable ( 5 / 10 ) review by Dirk
This is going on for several hours now. I can't reach the site and more worse I...
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Feb 15, 2008 OMG, Worst ever. Make me wanna jump off of cliff. ( 1 / 10 ) review by Mr. L. D. Bradley
THANK GOD I'm not the only one. Sorry. These people make you want to...Never min...
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Feb 13, 2008 Worst web host...period! ( 1 / 10 ) review by Kelli
Yes, 1 and 1 Internet is the worst hosting company on the web. As an investigati...
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Feb 12, 2008 Avoid! ( 2 / 10 ) review by freenah
Pricing on 1and1.co.uk is quite good but I cannot begin to tell you how many pro...
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Feb 12, 2008 Worst hosting available ( 1 / 10 ) review by Kelli Jack
Currently being investigated by the Pennsylvania Attorney General's office after...
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Jan 07, 2008 1and1 Cheap - And for Good reason - NO SUPPORT ( 1 / 10 ) review by Scott Lyle
This is a warning to anyone considering using 1and1 for dedicated server hosting...
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Jan 05, 2008 This company is trouble ( 1 / 10 ) review by Vladimir
I agree with the previous revocation. If 1and1 could not withdraw money - you fi...
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Dec 04, 2007 Best Hoster Ever ( 10 / 10 ) review by Anonymous
Not sure what all those complaints are about. After going through a bunch of bad...
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Oct 04, 2007 Not Ready for Business ( 1 / 10 ) review by Jack Elcik
Don't use them for Moodle if you value your time or money. I tried for a 5 hour...
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Oct 01, 2007 1and1 sucks! ( 1 / 10 ) review by Brian
As if the other reviews on the site state that 1and1 does indeed suck, here is m...
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Sep 21, 2007 Host from HELL! ( 1 / 10 ) review by robert
If you want to make the BIGGEST mistake of your life, sign up to 1and1. DO NOT G...
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Sep 09, 2007 1and1 IS HORRIBLE! ( 1 / 10 ) review by chris watson
I have only had them for 1 1/2 months and I have had nothing but problems with t...
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Sep 08, 2007 It's okay ( 7 / 10 ) review by ObscureProtection
For the price I paid (which I got on sale), the service wasn't too bad. Nice lay...
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Aug 16, 2007 Service? What service? ( 1 / 10 ) review by JB
I was originally drawn to this firm by their recommendation from a respected fri...
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Jul 30, 2007 Great Webhosting Company ( 9 / 10 ) review by Anonymous
This company is a great hosting company. I have had experience with multiple hos...
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Jun 29, 2007 Great Hosting Company ( 10 / 10 ) review by Anonymous
I am with 1and1 for over a year. I cannot understand all those complaints? The s...
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Jun 26, 2007 No significant problems with 1and1 ( 9 / 10 ) review by Mark Harris
I have a personal-use, low-volume site mainly used for experimenting with variou...
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Apr 11, 2007 dissapointed lately ( 3 / 10 ) review by K Mullins
I have been with 1and1 for a while now, and have recommended them to a lot of pe...
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Apr 02, 2007 Cheats and thieves ( 1 / 10 ) review by Ed Antczak
Cancellation was ignored, no customer service help in 9 attempts. They kept tel...
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Mar 13, 2007 Will be taking the site out ( 1 / 10 ) review by Renia
For a global company 1and1 is not very professional. They have lost all our file...
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Mar 11, 2007 1&1 took my money ( 0 / 10 ) review by Joseph
I don't know how, but 1&1 tells me that I upgraded to a webbuilder plus plan. Af...
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Mar 09, 2007 1and1 has been good to me ( 0 / 10 ) review by John Levy
I have been a user and recommender of 1and1 for quite a number of years now. I h...
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Mar 05, 2007 the WORST webhosting ( 1 / 10 ) review by Mike
I was their customer for almost a year and I decided to cancel my account due to...
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Mar 03, 2007 Don't use 1and1 hosting! ( 1 / 10 ) review by greg
1And1 has lost us as a customer! We suffered our second major outage this year...
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Mar 02, 2007 Dont get 1@1 ( 3 / 10 ) review by Dabny lotter
Poor Service...
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Feb 28, 2007 Serious Downtime ( 5 / 10 ) review by Disappointed Professional
On several occasions this company broke my web hosting by doing stupid things li...
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Feb 28, 2007 RUINS YOUR BUSINESS! ( 0 / 10 ) review by Marcus Edvall
A complete disaster from day 1. Just to name a few of the problems: 1. A fail...
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Feb 26, 2007 Avoid 1&1 ( 0 / 10 ) review by Jason Haywood
In a nutshell - they are the worst company I have ever dealt with. They have the...
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Feb 25, 2007 1and1 and Disgruntled ( 1 / 10 ) review by Fern Dumas
1and1 Internet took 173 of my domains off the Internet at their sole discretion....
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Jan 15, 2007 Ok support, Great value ( 9 / 10 ) review by John D.
I've had their inexpensive Home Linux package for about 2 years now. I've seen a...
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Jan 08, 2007 bad service ( 3 / 10 ) review by david
i don't believe the technical staff overseas have any idea what even the topic o...
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Jan 05, 2007 Not reliable ( 5 / 10 ) review by Anonymous
In the few months that I have had this site up, they have lost their server twic...
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Nov 27, 2006 Poor Customer Service ( 1 / 10 ) review by T. Lafayette
I have been a customer of 1and1.com for at least 2 years. i currently have regis...
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Nov 23, 2006 SQL down for aweek ( 3 / 10 ) review by robert
Don't use this company. I have a developer plan and my SQL database has been do...
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Nov 21, 2006 avoid 1 and 1 ( 1 / 10 ) review by Erica
Slow and inconsistent web building--not worth the cheap price. I was charged fo...
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Nov 20, 2006 STAY AWAY! ( 1 / 10 ) review by James
I had read some good reviews of this company and as a small time hosting provide...
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Nov 13, 2006 Dishonest Practices ( 1 / 10 ) review by mark wales
This company has many issues and the worst is when you try and move away. We fou...
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Oct 26, 2006 Remember Due diligence ( 10 / 10 ) review by Chris
I love 1and1! I found them on a referrel because they offered a 3 year preview p...
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Oct 18, 2006 Awesome Host ( 0 / 10 ) review by Eric
Despite what everyone says 1and1 is great. 1and1 actually means 99.99% uptime. M...
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Oct 15, 2006 Love it ( 10 / 10 ) review by Kyle Farris
So far, I have had no problems other than a few slow momments at peek times. I d...
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Sep 20, 2006 1and1 are great ( 10 / 10 ) review by Ed
I've got a 1and1 'professional' hosting package and it's superb. Their comprehen...
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Sep 10, 2006 WORST Host EVER ( 1 / 10 ) review by Dustin Perritt
I recently tried 1and1.com after hearing some mixed reviews. I have used Hostway...
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Sep 08, 2006 1and1 is horrible!! ( 1 / 10 ) review by angry customer
I went with several web hosting companies before finally settling on Banana Host...
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Sep 01, 2006 What a disaster, do I need this stress? ( 1 / 10 ) review by Steve
I don't know why I fool myself. Over quite a few years this dreadful company has...
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Aug 29, 2006 The worst domain registrar ever... ( 1 / 10 ) review by J Wilson
Prebilled for a domain a month ahead of renewal time, when I told them I was goi...
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Aug 28, 2006 Beware of illegal charges ( 1 / 10 ) review by Patrick
This company likes to tack on illegal charges to your credit card beyond that wh...
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Jun 10, 2006 Stay away ( 1 / 10 ) review by Alex Halavais
I can't imagine how this company manages to stay in business. They billed me for...
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May 30, 2006 Friendly but no tech support ( 5 / 10 ) review by Bruno Vincent
Friendly staff on the phone but no live chat and non existent tech support......
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Apr 25, 2006 Untitled ( 6 / 10 ) review by Ray
no problems with web site. Their email was practically useless when I signed...
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Feb 15, 2006 Have no problems for more than a year ( 9 / 10 ) review by Sergey Kuznetsov
I am using them for more then a year. I am renting two dedicated Linux servers f...
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Feb 13, 2006 Terrible ( 5 / 10 ) review by Guillermo Vilas
MS Developer pack? Not at all, you don't have access of the .NET at all. 24 hrs...
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Jan 31, 2006 Worst web host ever ( 1 / 10 ) review by Greg Wittmeyer
Tech support has been farmed out to clueless Indians. Took them 3 weeks to set...
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Jan 28, 2006 Slow Email ( 3 / 10 ) review by ymcp
For the last few months I have noticed that their email service has been running...
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Jan 25, 2006 1&1 Internet Group Legal Challenge ( 4 / 10 ) review by Chris
Hi all, We are an growing band of disgruntled ex-1&1 Internet customers in t...
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Jan 24, 2006 Terrible Uptime ( 2 / 10 ) review by Stuart King
I read a lot of reviews about 1and1's great uptime...I don't get it! That is NO...
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Jan 22, 2006 very good ( 9 / 10 ) review by ab
I have not ever had an issue technical or billing. They are much more simple to...
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Jan 06, 2006 Slow e-mail, support a joke ( 4 / 10 ) review by Garrick
I tried the professional evaluation version, and had built up some loyalty towar...
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Dec 09, 2005 Good & Reliable ( 9 / 10 ) review by Anonymous
I dunno what the people below me are talking about but I have been using 1and1 f...
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